Complete your purchase online and pick up your order at a nearby store in 30 mins or less.
Looking for a Chantilly auto parts store? Choose Advance Auto Parts on 13653A LEE JACKSON HWY to find what you need at an affordable price.
To do your own vehicle repairs, you need quality auto parts, ranging from truck or car batteries for reliable starting power to truck or car brakes for safe driving. In the 13653A LEE JACKSON HWY store, you'll find shocks and struts for a smooth comfortable ride, what's needed for a proper tune up, including motor oil ,filters, belts and much more.
At your Chantilly auto parts store, there's much more than the items needed for repairs and maintenance. There are also friendly, knowledgeable Team Members who will answer questions and recommend the parts needed to do your own repairs.
For added convenience, order any quality auto parts online and pick them up at your Chantilly auto parts store at 13653A LEE JACKSON HWY on the same day. Need more information about this store? Call 703-968-7078 today.
Stop by 13653A LEE JACKSON HWY in Chantilly to find exactly what you need. For even more time savings, order what you need online and then pick it up at your Advance Auto Parts store.
The Advance Auto Parts Team knows what parts are right for each job. Are you more of a visual learner? If so, then watch these auto repair videos with clear and helpful step by step instructions.
Make the Chantilly auto parts store at 13653A LEE JACKSON HWY in Chantilly your store today. Call 703-968-7078 with any questions.
Ivy Cantu 5
I've been to this location several times and the service has always been wonderful! I don't know much about cars but all the employees are quick to help and do their due diligence in assuring I'm making the right purchase no matter how busy they may be. Keep up the good work!!
Michael Gieseler 1
I went to this location with my girlfriend today to pick up a radiator for my car. When we walked in, we were immediately greeted by 'Rodney' and another younger looking man. I asked the younger looking gentleman to check to see if they had the part in stock and they did, according to their system. He said he would go check for it and be back soon.The young man who was helping took 20 minutes and came back and started assisting other customers without saying a word to us. I ask Rodney to see what the status was on the part and he said the commercial parts employee was checking so we waited another 5-10 minutes and nothing yet. During this entire time, I observe employees, both front and back, vaporing, listening to music and talking on their cell phones.I ask "Rodney' again to check the part and he immediately became defensive saying the lady was 'going out of her way to find the part because it is not where it should be in the back storage and that some times their inventory doesn't update so it may not even be here'. My girlfriend snapped back and commented on his poor customer service. I became frustrated immediately due to his tone and asked how a radiator would just go missing and who was in charge of their stock and shrinkage because you can't just lose a radiator. He began to stutter and said "the questions you're asking wont get you what you need. I'm telling you she's going out of her way for you". I found his excuse hard to believe seeing as I have worked for Advanceautoparts several years ago and He insisted on going to another location to find the part, which I began to find suspicious and I felt like I was being inconvenienced due to lack of inventory control or possible internal stealing. In order to not cause a scene, I simply asked for his name which he refused to give out until I mentioned calling the corporate office to make a complaint which I did while in the store.I walked out with my girlfriend and went to another store where respectful and professional employees were.I believe 'Rodney'(I don't believe that's his real name) needs to be give a progressive discipline or fired due to his lack of professionalism and I personally believe there is stealing happening within this store from the internal group.
Michelle Wheeler 1
Worst experience I've ever had at a store. Cashier left with 4 people in line and said brb I'm taking my smoke break. Once she came back from smoking infront of the store she gave attitude because I wasn't aware if needed both high and low bean head lights. Verbatim- "sweetie, it's common sense, how would you not know that" and laughed. Maybe it is, but that is not how you talk to customers. When she gave me direction to find the lights she was rude and kept laughing. Got the lights, checked out and she yanked my card from my hand, didn't say thank you and slammed the card back down and screamed next. I will never come back to this store.
Dzung Tran 2
I like to make purchases online where I can apply coupons, then pick it up at the store. The other day, I showed up to pick up an order I made 2 days earlier. They're supposed to have my order ready for pick up when I show up, but that didn't happen. I stood there like I usually did waiting for them to get the parts. This time, the parts were out, so they suggested I just cancel the entire order. Well, if they actually assembled my order at the time I made the purchase 2 days earlier, this wouldn't have happened. I was in Rt 50's traffic for half an hour for nothing. I'm going to the one in Centreville now.